Operations & Events Lead

About us.

We’re the MarTech Alliance, a learning solutions business for all things marketing technology. We offer martech digital courses, events and resources.

We are based in east London in a vibrant, dog-friendly, free beer providing work space, with a super passionate team. While we have a great office in the hub of London a mix of remote and in office working will be the new norm post the pandemic.

All arms of our business are growing fast, and we are looking for a operations & events lead to work closely with the CEO to scale to the next level.

About the role.

The primary duties centre around optimising operations and processes.

• Management (10%) - You will manage a number of direct reports as well as leading team training and coaching.
• Events logistics management (40%) - Manage logistics of all events, physical and digital, from budget management, sponsor relations, venue sourcing and management, supplier selection and relations - AV/Catering/Merchandise and anything in between.
• Client project delivery (10%) - Manage client campaign project delivery; task assignment, timings and liaison with the customer directly to ensure efficiency and effectiveness.
• Project management (10%) - Drive key company projects or initiatives across the team.
• Team ways of working (15%) - Lead daily team stand ups, sprint planning and retrospectives. Review, optimise and document all team workflows and communication processes.
• Reporting (5%) - Creating and updating OKRs and KPI dashboards.
• Support for the CEO & administration (10%) - Carry out other support duties as necessary, which may include tasks such as book keeping, process documentation, pitch deck updates, diary management, contract review, follow up calls, etc.

• Recruitment (Adhoc) - Lead hiring processes: drafting & posting job descriptions, outlining an interview process, and screening candidates.

About you.

• Impeccable attention to detail
• Problem solving mindset
• Solid communication skills
• Good leadership skills
• Solid interpersonal and presenting skills
• Crunchy in decision making & communication
• Strong project management skills
• An obsession with operational efficiency
• Personable and empathetic
• Pragmatic
• Self-motivated & focused
• Meticulous & highly organised
• Inquisitive
• A love to learn
• A hands on ‘doer’, not afraid to get your hands dirty
• Flexible and adaptable to varying duties depending on the shifting needs of the company and its staff members

About your experience.

• Strong events management experience.
• Proficient in excel.
• 7+ Years in operations management, project management and/or events management.