Festival Thank you

Frequently Asked Questions

Are tickets transferable or refundable?

While we do not offer refunds on #MarTechFest tickets, you are able to transfer to another name via your Eventbrite login.

Is there a discount for teams?

For Early Bird or Last Chance tickets we offer a 10% discount when booking 8+ tickets.

Please get in touch with the team at hello@martechalliance.com to access a unique discount code.

Accessibility

The main stage, break out area and bathroom facilities offer step free access. Should you require further assitance in this area, please get in touch with the team at hello@martechlliance.com so we can make your experience as enjoyable as possible. Please note: The mezzanine stage is only accessible via stairs. We apologize for this inconvenience

What is the age restriction?

#MarTechFest is an 18+ event

What's the transport situation like?

There is no on site parking at Hawker House, however 4 hours free parking is available at Surrey Quays Shopping Centre (fee applicable after 4 hours).

Canada Water is the nearest tube/overground station which is a 5 minute walk from the venue.

Connectivity

Guest wifi is available on site as well as locations for device charging.

What food is included?

#MarTechFest is catered by the amazing street food vendors of Hawker House. Attendees will be provided with a light breakfast, choice of lunch options and afternoon snack.

Water, unlimited tea and coffee and 3 x beverages per person are also included.

Do you cater for dietary requirements?

Vegetarian and vegan options are included for each meal. For further specific requests including catering for allergies, please get in touch with the team at hello@martechalliance.com

Code of conduct

MarTech Alliance is dedicated to a harassment-free experience for our attendees, employees, our contacts and our partners, online and offline.

Please view our anti-harassment policy for further information and to report and violations.

When will I get my 2 for 1 code?

If you've registered for the 2 for 1 sale - you will receive your access code and a link to the tickets via email at between 2 - 48 hours before the sale begins.

Thank you!

Frequently Asked Questions

LXA