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Martech News: Weekly Round-Up 13/10/20

by Holly Ripley, on 13 October, 2020

This week in martech: Twilio to acquire data start-up, Segment for $3.2 billion, AIA Thailand partners with Amdocs to further enhance customer data security, Dialpad raises $100 million at $1.2 billion valuation, Triller partners with Consumable and #MarTechFest Dial Up Series 2 drops next Monday (19th October)


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Twilio to Acquire Data Start-up, Segment for $3.2 billion, According to Forbes.

Cloud communications platform, Twilio has agreed to acquire customer data infrastructure company, Segment for $3.2 billion, according to Forbes.

When reported to Forbes on Friday afternoon, the deal had not yet been finalised and sources say the deal was expected to be at least partially based on Twilio stock.

The San Francisco-based company, Segment was founded in 2012 and appeared at No. 26 on this year’s Cloud 100 list of the world’s leading private cloud companies. The company had most recently raised $175 million in a Series D round led by Accel and GV announced in April 2019 at a reported $1.5 billion valuation.

Twilio is among several cloud-based companies that have seen a surge in demand and usage due to the pandemic out-break this year leading to people across the globe now finding themselves working from home.

Only last week, Twilio estimated third-quarter sales above its previous forecast, as the switch to remote working and learning boosted demand for cloud services.

"Twilio is a beneficiary of pandemic-catalysed digital transformation acceleration," brokerage JP Morgan said in a note this month.

 

AIA Thailand Partners with Amdocs to Further Enhance Customer Data Security

Amdocs, a leading provider of software and services to media companies, has announced the partnership with AIA Thailand, a part of AIA Group, to implement the Amdocs DataONE privacy solution.

To ensure privacy even while working remotely, the solution will enable users to have access control within application and database, consent to enforcement and user behaviour analytics.

According to the agreement, Amdocs DataONE will work with the SecuPi data-protection platform to implement the privacy solution for AIA Thailand. The implementation will enable AIA to meet regulations around data protection and will allow the implementation of the solution without requiring AIA to make any changes to their application or existing backend system.

“In today’s digital world, data privacy and protection are of paramount importance while staying ahead in the ever-evolving security landscape. Amdocs intelligent, automated data privacy and protection solutions will enable AIA to ensure data governance and compliance with privacy regulations and standards to help ensure customers gain the privacy they need.” Said Gil Rosen, CMO of Amdocs and general manager of amdocs:next.

 

Dialpad Raises $100 Million at $1.2 Billion Valuation

Dialpad, Inc., the AI-powered cloud phone and contact centre provider, announced $100 million in Series E funding led by OMERS Growth Equity with participation from existing investors including Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench.

The additional funding will be used to continue to accelerate Dialpad’s innovation and lead in building the next generation cloud phone systems and contact centre while expanding go-to-market activities domestically and internationally.

In total, Dialpad has raised $220 million, and is valued at over $1.2 billion. The raise comes after significant growth, with COVID effects accelerating migration to the cloud for telephony and contact centre solutions.

“We have seen a huge increase in demand for cloud communications tools, and we are raising additional capital to meet this demand,” said Craig Walker, CEO of Dialpad. “Users want a single platform to handle voice, video, and messaging. They also want that platform to be smart; to do things like automate notetaking and provide real-time insights and answers in response to what’s happening on a call or meeting. We have invested in real-time speech recognition, natural language processing, and voice analytics on a system that works anywhere, on any device.”

 

Triller Partners with Digital Advertising Platform Consumable

Triller, the American video-sharing social network and entertainment platform announced their partnership with digital advertising company, Consumable.

The newfound partnership will increase Triller’s profitability by inserting programmatic advertising between Triller’s short-form video content units.

The advertising technology platform, Consumable pairs engaging bite-size content with digital display and video ads. Harnessing their unique understanding for users’ short attention spans, Consumable claim to create advertisements that can capture the attention of even the most difficult to engage consumer.

“This is an exciting partnership given our collective focus on delivering innovative, bite-sized content. It combines Triller’s short-form entertainment with Consumable’s short-form digital advertising to deliver the first social video discovery platform on media publisher websites,” said Mark Levin, CEO of Consumable.

“Triller continues to grow exponentially and we’re equally focused on creating a great user experience with creating a sustainable business model that is profitable. This partnership with Consumable is another step in achieving that goal, as it will create scalable monetization opportunities,” said Triller CEO Mike Lu.

 

#MarTechFest Dial Up Series 2 Drops Next Monday (19th October)

On Monday 19th October the internet edition of your fave anti-conference is coming to a screen near you. And trust us, you don’t want to miss it.

It’s fair to say the ‘virtual events’ space has copped a hammering since the virus-that-shall-not-be-named entered our lives and we’d bet our bottom dollar you’ve experienced a touch of ‘Zoom fatigue’. Yep we’ve all felt it in one way or another, so we figured we’d better take a learning or two from our last event.

So here are just a few of the exiting new features heading your way:

  • You can access 30 Speakers across 30 days live and on demand. We’ve got Fireside chats, open Q&As, experience sessions, masterclasses & inspiring presentations
  • We’ve upgraded to a shiny new powerful learning platform so you can build your learning playlists & measure your progress
  • With our gamified experience platform, you can gain reward points which you can use for access to future events, win swag and access extensions
  • The platform will host stacks of additional resources so you can fill your brain with the good stuff. And you can even gain a digital learning badge to publish on LinkedIn
  • Plus access career advice & recommended learning sessions

Grab your pass and binge out on the latest and greatest martech material.

Martech Weekly News Round-up: over and out.

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Topics:MarTechMust see#MarTechFest Dial UpAIA GroupAIA ThailandAmdocsDialpadConsumableTwilioSegmentTriller

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